Great post over at Inman Connect titled: “3 Ways to Stay Ahead Of “what’s next” from #ICNY”
Here are the 3 ways:
- Technology will replace you — if you let it [*Read below*]
- Aim for less ego and more customer service
- We need to give back more
Technology will replace you — if you let it
Consumers are smarter and more tech-savvy than ever before. If your brokerage is not willing to raise the bar with the quality of agents who work there and the level of customer service offered, your current business model might not survive against the tidal wave of new technology that is about to wash over our already tech-saturated landscape.
Brokerages and agents who are overwhelmed, trapped or frankly ignoring technology will not be able to compete with teams who adapt and have made it a priority to improve customer service.
To read the full post head over to Inman.